The Importance of a System in Business Excellence

Friday, October 26, 2012
Business Excellence is the catalyst for any growing economy in America, Europe, Asia, Africa, Australia and even in the Polar Regions. One of the fundamental keys in achieving business excellence is by building a system. A system is a group of sub-systems working together to achieve a common goal.

The key to effective system building is to understand that each sub-system has a unique function. Like we all know, a lot of people can make burgers better than Burger king or McDonalds but not everyone can build the system that works as effectively as theirs. Take a look at the speed at which meals are served, the environment, the uniformity of recipe all around the world in various franchise.

The truth is that a system is first of all built by technical skills. Technical skills are the skills that involve baking a cake, repairing a bike, fixing a car engine, writing a program; and so on. I hope you get my point? However, these technical skills alone would not effectively build a system.

To build a system effectively you need to develop MANAGERIAL SKILLS; this is the skill that involves dealing with people, it is the process of organizing and controlling the human and financial resources of your business to achieve a goal. Managerial skills involves; managing people and getting work done through other people. These skills can be developed and they can also be learned, by reading managerial books, attending seminars and programs.

However, it helps to go further to develop what I'll call LEADERSHIP SKILLS. These skills involve leadership, the ability to influence people, the habit of foresight. As the leader you are very much responsible for the growth of your company or business and this involve you to think, read, analyze decisions, make decisions swiftly and effect a change.

Understand the principle of synergy, Put ten men to do the work instead of do the work of ten men. Develop a training system for your employees and even when you loose money you will usually rise as a result of these skills that you have learned. If I can do it you can do it too!